

Operational Resilience Professional Course
Operational Resilience Professional Course
Operational Resilience has been defined as the ability of a bank to deliver critical operations through disruption. (BASEL Committee). This will help to achieve the Operational Excellence that every organization desires to achieve. Operational Resilience is also a step towards attaining Organizational Resilience which is the need of the hour for all organizations. Some industry sectors (e.g. Banking/ BFSI) have given more importance to Operational Resilience (Bank of England, Central Bank of Ireland, etc.) in recent times, but the concepts/ approach are similar for all organizations – whatever may be their sector, size, complexity, nature, geographical location.
The operational Resilience Professional course will help an organization/ individual in multiple ways:
- Understanding Operational Resilience Concepts
- Raising awareness at all levels
- Being compliant with regulatory requirements
- Steppingstone for the next level i.e. Operational Resilience Specialist Course
The course is designed, developed, and delivered by a trainer with over 35 years of experience in the industry and over 16 years of experience in Resilience domains. He is a certified International and Corporate Trainer, and winner of multiple national and global awards, and has been inducted into the BCI Hall of Fame. He holds over 10000 hours of teaching/ training experience and is an author of repute.
Course Objectives
- Understand Operational Resilience concepts
- Understand regulatory regime
- Understand the ‘Big Why’ (driver) of Operational Resilience
- Move a step towards the ‘Big How’ (implementation) of Operational Resilience
- Pass the examination and get a Certified Operational Resilience Professional title (conditions apply)
Target Audience
- All individuals in BFSI sector – to ensure regulatory compliance
- All individuals in other sectors to achieve Operational Excellence and attain Organizational Resilience
- Anyone who first wants to judge the water before going deep
- Top and middle management (those who cannot invest more time)
- Auditors, Assessors, Quality Specialists, Regulators,
Course Content
5 modules · 5 topics01 Introduction to Operational Resilience:1 topic
- Understanding the fundamentals and importance of operational resilience in modern business environments.
02Risk Management Frameworks: 1 topic
- Exploring methodologies and frameworks for identifying, assessing, and managing operational risks effectively.
03Business Continuity Planning:1 topic
- Developing strategies and plans to ensure the continuity of critical business functions during disruptions.
04Crisis Management and Response:1 topic
- Building capabilities to effectively respond to and manage crises, including communication and decision-making processes.
05IT Disaster Recovery: 1 topic
- Implementing robust IT disaster recovery plans to minimize downtime and ensure data integrity.
Schedule Dates
4 upcoming batches| Batch Dates | Duration | Batch Options | Language | Action |
|---|---|---|---|---|
| 11 December 2026 | 1 Day | 4 hours & 8 hours | English/ Arabic | |
| 11 March 2027 | 1 Day | 4 hours & 8 hours | English/ Arabic | |
| 11 June 2027 | 1 Day | 4 hours & 8 hours | English/ Arabic | |
| 11 September 2027 | 1 Day | 4 hours & 8 hours | English/ Arabic |
Can’t find a suitable date? Request a schedule that fits your team.
Request More InformationFAQs
What is operational resilience?
Operational resilience refers to an organization’s ability to anticipate, adapt to, and recover from disruptions while continuing to deliver its essential services and meet its objectives.
Who is this course designed for?
This course is designed for professionals working in various industries in Dubai who are responsible for ensuring the continuity and stability of their organization’s operations, including risk managers, business continuity managers, and operational resilience professionals.
What are the key topics covered in the course?
The course covers topics such as risk assessment, business impact analysis, crisis management, disaster recovery planning, IT resilience, regulatory compliance, and best practices in operational resilience.
How long is the course duration?
The duration of the course varies depending on the format chosen. Typically, it ranges from one to three days for in-person training and may be longer for online or blended learning options.
What are the prerequisites for enrolling in this course?
While there are no strict prerequisites, participants are encouraged to have a basic understanding of risk management principles and business continuity concepts.
Flexible Training Options to Meet Your Needs
Choose how you learn — live online, in-classroom, at your workplace, or internationally. CounselTrain delivers certified IT training across the UAE in the format that fits your team.
Select the method that best suits your needs.
Online Instructor-Led Training
Learn from the comfort of your workplace or at home through live virtual sessions led by expert trainers.
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Classroom Training
Participate in interactive, face-to-face training in our top 5-star training facilities in Dubai.
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Onsite Training
Learn a customised curriculum in your workplace to ensure the most impact and team participation.
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Overseas Training
Participate in our international training sessions and improve your abilities with world-class instructors.
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