MS-102T00: Microsoft 365 Administrator

4.8(45,869 Ratings)

Duration

5 Days

Upcoming Batch

30 November 2026 - 04 December 2026

Batch Options

4 hours & 8 hours

Language

English / Arabic

MS-102T00: Microsoft 365 Administrator

This course covers the following key elements of Microsoft 365 administration: Microsoft 365 tenant management, Microsoft 365 identity synchronization, and Microsoft 365 security and compliance.

In Microsoft 365 tenant management, you learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, security groups, and administrative roles. You then transition to configuring Microsoft 365, with a primary focus on configuring Office client connectivity. Finally, you explore how to manage user-driven client installations of Microsoft 365 Apps for enterprise deployments.

The course then transitions to an in-depth examination of Microsoft 365 identity synchronization, with a focus on Azure Active Directory Connect and Connect Cloud Sync. You learn how to plan for and implement each of these directory synchronization options, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multifactor authentication and self-service password management.

Target Audience

This course is designed for persons aspiring to the Microsoft 365 Administrator role and have completed at least one of the Microsoft 365 role-based administrator certification paths.

Course Content

28 modules · 133 topics

01Module 1: Configure Your Microsoft 365 Experience.4 topics

Configure your company’s organization profile, which is essential for setting up your company’s tenant
Maintain minimum subscription requirements for your company.
Manage your services and add-ins by assigning more licenses, purchasing more storage, and so on
Create a checklist that enables you to confirm your Microsoft 365 tenant meets your business needs

02Module 2: Manage Users, Contacts, And Licenses In Microsoft 3655 topics

Identify which user identity model is best suited for your organization
Create user accounts from both the Microsoft 365 admin center and Windows PowerShell
Manage user accounts and licenses in Microsoft 365
Recover deleted user accounts in Microsoft 365
Perform bulk user maintenance in Azure Active Directory

03Module 3: Manage Groups In Microsoft 3653 topics

Describe the various types of groups available in Microsoft 365
Create and manage groups using the Microsoft 365 admin center and Windows PowerShell
Create and manage groups in Exchange Online and SharePoint Online

04Module 4: Add A Custom Domain In Microsoft 3654 topics

Identify the factors that must be considered when adding a custom domain to Microsoft 365
Plan the DNS zones used in a custom domain
Plan the DNS record requirements for a custom domain
Add a custom domain to your Microsoft 365 deployment

05Module 5: Configure Client Connectivity To Microsoft 3654 topics

Describe how Outlook uses Autodiscover to connect an Outlook client to Exchange Online.
Identify the DNS records needed for Outlook and other Office-related clients to automatically locate the services in Microsoft 365 using the Autodiscover process
Describe the connectivity protocols that enable Outlook to connect to Microsoft 365
Identify the tools that can help you troubleshoot connectivity issues in Microsoft 365 deployments.

06Module 6: Configure Administrative Roles In Microsoft 3656 topics

Describe the Azure RBAC permission model used in Microsoft 365
Describe the most common Microsoft 365 admin roles
Identify the key tasks assigned to the common Microsoft 365 admin roles
Delegate admin roles to partners
Manage permissions using administrative units in Azure Active Directory
Elevate privileges to access admin centers by using Azure AD Privileged Identity Management

07Module 7: Manage Tenant Health And Services In Microsoft 3653 topics

Monitor your organization's Microsoft 365 service health in the Microsoft 365 admin center
Develop an incident response plan to deal with incidents that may occur with your Microsoft 365 service
Request assistance from Microsoft to address technical, pre-sales, billing, and subscription support issues

08Module 8: Deploy Microsoft 365 Apps For Enterprise9 topics

Describe the Microsoft 365 Apps for enterprise functionality
Configure the Readiness Toolkit
Plan a deployment strategy for Microsoft 365 Apps for enterprise
Complete a user-driven installation of Microsoft 365 Apps for enterprise
Deploy Microsoft 365 Apps for enterprise with Microsoft Endpoint Configuration Manager
Identify the mechanisms for managing centralized deployments of Microsoft 365 Apps for enterprise
Deploy Microsoft 365 Apps for enterprise with the Office Deployment Toolkit
Describe how to manage Microsoft 365 Apps for enterprise updates
Determine which update channel and application method applies for your organization

09Module 9: Analyze Your Microsoft 365 Workplace Data Using Microsoft Viva Insights5 topics

Identify how Microsoft Viva Insights can help improve collaboration behaviors in your organization
Discover the sources of data used in Microsoft Viva Insights
Explain the high-level insights available through Microsoft Viva Insights
Create custom analysis with Microsoft Viva Insights
Summarize tasks and considerations for setting up Microsoft Viva Insights and managing privacy

10Module 10: Explore Identity Synchronization3 topics

Describe the Microsoft 365 authentication and provisioning options
Explain directory synchronization
Explain how Azure AD Connect enables coexistence between your on-premises Active Directory environment and Microsoft 365

11Module 11: Prepare For Identity Synchronization To Microsoft 3654 topics

Identify the tasks necessary to configure your Azure Active Directory environment
Plan directory synchronization to synchronize your on-premises Active Directory objects to Azure AD
Identify the features of Azure AD Connect Sync and Azure AD Connect Cloud Sync
Choose which directory synchronization best fits your environment and business needs

12Module 12: Implement Directory Synchronization Tools3 topics

Configure Azure AD Connect and Azure AD Connect Cloud Sync prerequisites
Set up Azure AD Connect and Azure AD Connect Cloud Sync
Monitor synchronization services using Azure AD Connect Health

13Module 13: Manage Synchronized Identities5 topics

Ensure users synchronize efficiently
Manage groups with directory synchronization
Use Azure AD Connect Sync Security Groups to help maintain directory synchronization.
Configure object filters for directory synchronization
Troubleshoot directory synchronization using various troubleshooting tasks and tools

14Module 14: Manage Secure User Access In Microsoft 3658 topics

Manage user passwords
Describe pass-through authentication
Enable multifactor authentication
Describe self-service password management
Implement Azure AD Smart Lockout
Implement entitlement packages in Azure AD Identity Governance
Implement conditional access policies
Create and perform an access review

15Module 15: Examine Threat Vectors And Data Breaches6 topics

Describe techniques hackers use to compromise user accounts through email
Describe techniques hackers use to gain control over resources
Describe techniques hackers use to compromise data
Mitigate an account breach
Prevent an elevation of privilege attack
Prevent data exfiltration, data deletion, and data spillage

16Module 16: Explore The Zero Trust Security Model4 topics

Describe the Zero Trust approach to security in Microsoft 365
Describe the principles and components of the Zero Trust security model
Describe the five steps to implementing a Zero Trust security model in your organization
Explain Microsoft's story and strategy around Zero Trust networking

17Module 17: Explore Security Solutions In Microsoft 365 Defender5 topics

Identify the features of Microsoft Defender for Office 365 that enhance email security in a Microsoft 365 deployment
Explain how Microsoft Defender for Identity identifies, detects, and investigates advanced threats, compromised identities, and malicious insider actions directed at your organization
Explain how Microsoft Defender for Endpoint helps enterprise networks prevent, detect, investigate, and respond to advanced threats
Describe how Microsoft 365 Threat Intelligence can be beneficial to your organization’s security officers and administrators
Describe how Microsoft Cloud App Security enhances visibility and control over your Microsoft 365 tenant through three core areas

18Module 18: Examine Microsoft Secure Score5 topics

Describe the benefits of Secure Score and what kind of services can be analyzed.
Describe how to collect data using the Secure Score API
Describe how to use the tool to identify gaps between your current state and where you would like to be regarding security
Identify actions that increase your security by mitigating risks
Explain where to look to determine the threats each action mitigates and the impact it has on users

19Module 19: Examine Privileged Identity Management5 topics

Describe how Privileged Identity Management enables you to manage, control, and monitor access to important resources in your organization
Configure Privileged Identity Management for use in your organization
Describe how Privileged Identity Management audit history enables you to see all the user assignments and activations within a given time period for all privileged roles
Explain how Microsoft Identity Manager helps organizations manage the users, credentials, policies, and access within their organizations and hybrid environments
Explain how Privileged Access Management provides granular access control over privileged admin tasks in Microsoft 365

20Module 20: Examine Azure Identity Protection5 topics

Describe Azure Identity Protection (AIP) and what kind of identities can be protected.
Enable the three default protection policies in AIP
Identify the vulnerabilities and risk events detected by AIP
Plan your investigation in protecting cloud-based identities
Plan how to protect your Azure Active Directory environment from security breaches

21Module 21: Examine Exchange Online Protection4 topics

Describe how Exchange Online Protection analyzes email to provide anti-malware pipeline protection
List several mechanisms used by Exchange Online Protection to filter spam and malware
Describe other solutions administrators may implement to provide extra protection against phishing and spoofing
Understand how EOP provides protection against outbound spam

22Module 22: Examine Microsoft Defender For Office 3654 topics

Describe how the Safe Attachments feature in Microsoft Defender for Office 365 blocks zero-day malware in email attachments and documents
Describe how the Safe Links feature in Microsoft Defender for Office 365 protects users from malicious URLs embedded in email and documents that point to malicious websites
Create outbound spam filtering policies
Unblock users who violated spam filtering policies so they can resume sending emails

23Module 23: Manage Safe Attachments5 topics

Create and modify a Safe Attachments policy using Microsoft 365 Defender
Create a Safe Attachments policy by using PowerShell
Configure a Safe Attachments policy
Describe how a transport rule can disable a Safe Attachments policy
Describe the end-user experience when an email attachment is scanned and found to be malicious

24Module 24: Manage Safe Links5 topics

Create and modify a Safe Links policy using Microsoft 365 Defender
Create a Safe Links policy using PowerShell
Configure a Safe Links policy
Describe how a transport rule can disable a Safe Links policy
Describe the end-user experience when Safe Links identifies a link to a malicious website embedded in email, and a link to a malicious file hosted on a website

25Module 25: Explore Threat Intelligence In Microsoft 365 Defender5 topics

Describe how threat intelligence in Microsoft 365 is powered by the Microsoft Intelligent Security Graph
Create alerts that can identify malicious or suspicious events
Understand how the Microsoft 365 Defender's Automated investigation and response process works
Describe how threat hunting enables security operators to identify cybersecurity threats
Describe how Advanced hunting in Microsoft 365 Defender proactively inspects events in your network to locate threat indicators and entities

26Module 26: Implement App Protection By Using Microsoft Defender For Cloud Apps5 topics

Describe how Microsoft Defender for Cloud Apps provides improved visibility into network cloud activity and increases the protection of critical data across cloud applications
Explain how to deploy Microsoft Defender for Cloud Apps
Control your cloud apps with file policies
Manage and respond to alerts generated by those policies
Configure and troubleshoot Cloud Discovery

27Module 27: Implement Endpoint Protection By Using Microsoft Defender For Endpoint5 topics

Describe how Microsoft Defender for Endpoint helps enterprise networks prevent, detect, investigate, and respond to advanced threats
Onboard supported devices to Microsoft Defender for Endpoint
Implement the Threat and Vulnerability Management module to effectively identify, assess, and remediate endpoint weaknesses
Configure device discovery to help find unmanaged devices connected to your corporate network
Lower your organization's threat and vulnerability exposure by remediating issues based on prioritized security recommendations

28Module 28: Implement Threat Protection By Using Microsoft Defender For Office 3654 topics

Describe the protection stack provided by Microsoft Defender for Office 365
Understand how Threat Explorer can be used to investigate threats and help to protect your tenant
Describe the Threat Tracker widgets and views that provide you with intelligence on different cybersecurity issues that might affect your company
Run realistic attack scenarios using Attack Simulator to help identify vulnerable users before a real attack impacts your organization

Schedule Dates

4 upcoming batches

Session Type

Physical sessions run at our training facility.

MS-102T00: Microsoft 365 Administrator
Batch Dates	Duration	Batch Options	Language
30 November 2026 - 04 December 2026Next	5 Days	4 hours & 8 hours	English / Arabic
08 March 2027 - 12 March 2027	5 Days	4 hours & 8 hours	English / Arabic
14 June 2027 - 18 June 2027	5 Days	4 hours & 8 hours	English / Arabic
20 September 2027 - 24 September 2027	5 Days	4 hours & 8 hours	English / Arabic

Can’t find a suitable date? Request a schedule that fits your team.

Request More Information

FAQs

What is the MS-102T00 Microsoft 365 Administrator course about?

The MS-102T00 course provides a comprehensive overview of administering Microsoft 365 environments. It covers tasks such as managing users and groups, configuring security and compliance settings, and implementing Microsoft 365 services, including Exchange, SharePoint, and Teams.

Who should take the MS-102T00 course?

The course is ideal for IT professionals and system administrators who are responsible for managing Microsoft 365 environments. It is also suitable for those preparing for the Microsoft 365 Certified: Administrator Associate certification.

What are the prerequisites for this course?

Participants should have a foundational knowledge of Microsoft 365 services and basic experience with IT administration. Prior experience with Microsoft 365 administration and familiarity with general IT concepts is beneficial but not mandatory.

How is the MS-102T00 course delivered?

The course is available through various formats, including instructor-led training, online courses, and self-paced learning. Delivery methods may vary depending on the training provider.

Is there an exam associated with the course?

Yes, the MS-102T00 course prepares participants for the Microsoft 365 Certified: Administrator Associate exam, which assesses their ability to manage Microsoft 365 environments effectively.

How does the course address security and compliance in Microsoft 365?

The course covers security and compliance features such as configuring security policies, managing data protection and retention, and using compliance tools like eDiscovery and data loss prevention (DLP) within Microsoft 365.

How does the course address SharePoint Online administration?

The course includes training on administering SharePoint Online, covering tasks such as site creation, managing document libraries, configuring permissions, and integrating SharePoint with other Microsoft 365 services.

This course includes:

Soft copy of Courseware
Certificate of Course Completion
Experienced and Professional Trainer
Lab and Exercises During Training
Sample Questions for Exam Preparation
Mock Test on the Last Day of Training
Exam Registration Guidance
5-Star Training Environment

Upcoming Batch

30 November 2026 - 04 December 2026

View all batch dates

How We Deliver

Select the method that best suits your needs.

Online Instructor-Led Training Classroom Training Onsite Training Overseas Training

Request More Information

First Name *Please enter your first name.

Last Name

Email Address *Please enter a valid email address.

Phone Number *Please enter your phone number.

Country

Message

Your information is secure and never shared.

How We Deliver

Flexible Training Options to Meet Your Needs

Choose how you learn — live online, in-classroom, at your workplace, or internationally. CounselTrain delivers certified IT training across the UAE in the format that fits your team.

Select the method that best suits your needs.