Networking4
PC Pro
Duration
5 Days
Upcoming Batch
02 November 2026 - 06 November 2026
Batch Options
4 hours & 8 hours
Language
English / Arabic
Course Overview
CompTIA PC Pro is a comprehensive training course that prepares you to master foundational PC hardware and software concepts and skills. This course is designed to help you learn how to install, configure, and troubleshoot PCs, mobile devices, and peripherals in today’s technology-driven environments. With hands-on simulations, real-world scenarios, and certification preparation, PC Pro ensures you are ready to excel in IT support roles and prepares you for the CompTIA A+ certification (V14).
Skills Learned
- Identify, install, and troubleshoot PC components and peripherals.
- Install, configure, and manage Windows, macOS, and Linux systems.
- Configure and troubleshoot wired and wireless network connections.
- Implement security best practices and detect common threats.
- Apply methodologies to resolve hardware, software, and network issues.
Competency Assessment Details
- Included with the course: The PC Pro competency assessment is integrated into the course
- Assessment format: Performance-based tasks that simulate real-world scenarios
- Launch date: May 24, 2022
- Question count: Up to 13 lab questions
- Task count: Up to 46 tasks in the assessment
- Time limit: 120 minutes
- Score range: 200 – 2000
- Passing score: 1420
- Recommended experience: Before starting the course, you should have foundational knowledge of PC hardware and software concepts
- Retirement: July 31, 2026
Target Audience
- IT support specialist
- Help desk technician
- Desktop support technician
- Field service technician
- Systems administrator
Course Content
6 modules · 12 topics01Hardware2 topics
- Identify, install, and configure PC components and peripherals.
- Troubleshoot hardware issues and perform upgrades.
02Operating systems2 topics
- Install, configure, and manage Windows, macOS, and Linux operating systems.
- Perform system updates, backups, and recovery.
03Networking2 topics
- Understand basic networking concepts, including IP addressing and protocols.
- Configure and troubleshoot wired and wireless network connections.
04Security2 topics
- Implement security best practices for PCs and mobile devices.
- Detect and mitigate common cybersecurity threats.
05Mobile devices2 topics
- Configure and troubleshoot mobile devices, including smartphones and tablets.
- Manage mobile operating systems and applications.
06Troubleshooting2 topics
- Apply troubleshooting methodologies to resolve hardware, software, and network issues.
- Use diagnostic tools to identify and fix system problems.
Schedule Dates
4 upcoming batchesSession TypePhysical sessions run at our training facility.
| Batch Dates | Duration | Batch Options | Language | Action |
|---|---|---|---|---|
| 02 November 2026 - 06 November 2026 | 5 Days | 4 hours & 8 hours | English / Arabic | |
| 08 February 2027 - 12 February 2027 | 5 Days | 4 hours & 8 hours | English / Arabic | |
| 10 May 2027 - 14 May 2027 | 5 Days | 4 hours & 8 hours | English / Arabic | |
| 16 August 2027 - 20 August 2027 | 5 Days | 4 hours & 8 hours | English / Arabic |
Can’t find a suitable date? Request a schedule that fits your team.
Request More InformationFAQs
What is PC Pro?
PC Pro is a training course designed to help you master foundational PC hardware and software skills and prepare for the PC Pro competency assessment. It also prepares you for the CompTIA A+ (V14) certification, a globally recognized credential for IT professionals.
Is PC Pro suitable for beginners?
PC Pro is best suited for learners with foundational knowledge of PC hardware and software concepts. While the course includes step-by-step instruction and hands-on practice, having prior experience will help learners succeed and fully engage with the material.
What devices can I use to access PC Pro?
PC Pro is browser-based and works on most devices, including Chromebooks, laptops, and desktops. This makes it easy to access your training materials from anywhere with an internet connection.
What makes PC Pro unique?
PC Pro combines training, practice, and certification preparation into one seamless platform. It includes hands-on simulations, real-world scenarios, and performance-based assessments, ensuring you are ready for both certification and real-world tech support tasks.
What skills will I gain from PC Pro?
You will gain proficiency in PC hardware, operating systems, networking, security, and troubleshooting. These skills are essential for roles such as IT support specialist, help desk technician, and desktop support technician.
How does PC Pro support educators?
PC Pro helps educators efficiently teach PC hardware and software concepts while saving time. Key features include:
- Automated grading: Labs and assessments are graded automatically.
- Comprehensive reporting: Track progress and provide targeted feedback.
- Ready-to-use resources: Includes lesson plans, assignments, and presentations.
- No lab setup: Fully virtual platform, no extra hardware needed.
- Flexible use: Works on most devices for classroom or remote learning.
How does PC Pro help educators save time?
PC Pro includes automated grading and reporting tools that save educators significant time. The platform tracks student progress, grades lab activities, and provides detailed performance reports, allowing instructors to focus on teaching rather than administrative tasks. Additionally, the course eliminates the need to set up isolated lab environments or manually grade screenshots.
How We Deliver
Flexible Training Options to Meet Your Needs
Choose how you learn — live online, in-classroom, at your workplace, or internationally. CounselTrain delivers certified IT training across the UAE in the format that fits your team.
Select the method that best suits your needs.
Online Instructor-Led Training
Learn from the comfort of your workplace or at home through live virtual sessions led by expert trainers.
Learn moreHighlights
Classroom Training
Participate in interactive, face-to-face training in our top 5-star training facilities in Dubai.
Learn moreHighlights
Onsite Training
Learn a customised curriculum in your workplace to ensure the most impact and team participation.
Learn moreHighlights
Overseas Training
Participate in our international training sessions and improve your abilities with world-class instructors.
Learn moreHighlights
Related Courses
Other courses in the same category that might interest you.
Networking6
Cisco Networking Pro V8 (New Version)
View Course
Networking8
Networking with Windows Server (55349AC)
View Course
Networking8