Introduction to Microsoft Outlook 2016

4.9(45,582 Ratings)

Duration

1 Day

Upcoming Batch

08 October 2026

Batch Options

4 hours & 8 hours

Language

English/ Arabic

Course Overview

The Microsoft Outlook training is a comprehensive program that provides a deep understanding of Microsoft Outlook. It teaches participants how to use Microsoft Outlook email for official communication. From setting up Outlook to managing and connecting to various emails, this course takes participants through all the fundamental concepts of using MS Outlook. As a platform that offers solutions for all enterprise-level communications, gaining expertise in Microsoft Outlook can give professionals a competitive edge in the job market. This course is best suited for anyone wanting to learn how to operate Outlook. Completing this course will enable participants to manage their email communications, calendar events, contact information, and other enterprise-level communication tasks.

Course Outcome

Successful completion of the Microsoft Outlook course will help you to:

Gain a comprehensive understanding of the basic features of Microsoft Outlook.
Learn how to navigate the interface, create and manage email messages, and use the calendar and task features.
Understand how to sort and filter messages, create folders and categories, and use rules and alerts.
Learn how to use the calendar and task features of Microsoft Outlook to schedule appointments and meetings, manage tasks and to-do lists, and track deadlines and priorities.
Learn how to share calendars and schedules.
Explore how to collaborate on tasks and projects, and use the contact and address book features.

Demand & Opportunities

Microsoft Outlook is a widely used email management software and proficiency in using it is considered a basic requirement for many jobs. Professionals with Microsoft Outlook skills are in demand across a range of industries and job roles.

Target Audience

Administrative Professionals: Office managers and administrative assistants seeking to enhance their email and calendar management skills.
Sales Executives: Sales professionals looking to improve their organizational and communication abilities.
Customer Service Representatives: Customer service staff aiming to streamline their email communications and manage customer interactions more effectively.
Project Managers: Project managers needing to better coordinate schedules, tasks, and team communications.

Course Content

6 modules · 52 topics

01The Outlook 2016 Interface4 topics

Overview of the Outlook Interface
The Ribbon
Tabs, Groups, and Commands on the Ribbon
The Backstage View (File Menu)

02Performing Popular Tasks in Outlook 201610 topics

Setting Up an Email Account
Exercise: Setting Up an Email Account
Open Email Messages
Open Email Messages
Reply to and Forward Email Messages
Preview and Save an Attachment
Exercise: Opening and Replying to a Message
Print a Message
Delete a Message
Save a Message in an Alternate Format

03Working with Messages9 topics

Compose a Message
Add an Attachment
Add Voting Options
Check Spelling and Grammar
Format Text
Use Microsoft Word to Edit Messages
Insert a Hyperlink or Image in a Message
Send a Message
Exercise: Creating and Sending a New Message

04Working with the Calendar16 topics

Change Your Calendar View
Set Up Availability Status
Exercise: Setting Up Your Calendar
Print Your Schedule
Share Your Calendar
Schedule a Meeting
Make Updates to Meetings
Cancel a Meeting
Reply to a Meeting Invitation
Schedule an Appointment
Make Updates to an Appointment
Create Calendar Groups
Delete a Calendar
Work with Calendar Items
Using Multiple Calendars
Exercise: Scheduling a Meeting

05Organizing Contacts9 topics

Add, Delete, Import, and Print a Contact
Update a Contact
Exercise: Adding and Updating a Contact
Locate a Contact
Sort Contacts
Work with Contact Groups
Manage Multiple Address Books
Perform a Mail Merge
Exercise: Performing a Mail Merge

06New Features in Outlook 20164 topics

Tell Me
Improvements to Attachments
New Chinese and Japanese Fonts
The Email Address Internationalization (EAI) Feature

Schedule Dates

4 upcoming batches

Session Type

Physical sessions run at our training facility.

Introduction to Microsoft Outlook 2016
Batch Dates	Duration	Batch Options	Language
08 October 2026Next	1 Day	4 hours & 8 hours	English/ Arabic
08 January 2027	1 Day	4 hours & 8 hours	English/ Arabic
08 April 2027	1 Day	4 hours & 8 hours	English/ Arabic
08 July 2027	1 Day	4 hours & 8 hours	English/ Arabic

Can’t find a suitable date? Request a schedule that fits your team.

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FAQs

What is Microsoft Outlook 2016?

Microsoft Outlook 2016 is an email client and personal information manager that is part of the Microsoft Office suite. It includes features for email management, calendar scheduling, contact management, task management, and more.

Who is this course suitable for?

This course is suitable for beginners who are new to Microsoft Outlook or users who want to improve their skills in managing emails, calendars, contacts, and tasks more efficiently.

What will I learn in this course?

You will learn how to navigate the Outlook interface, send and receive emails, organize your inbox, manage contacts, schedule appointments and meetings, create tasks and to-do lists, and utilize various Outlook features to enhance productivity.

Do I need any prior experience with Microsoft Outlook to take this course?

No prior experience with Microsoft Outlook is necessary. The course is designed for beginners, but familiarity with basic computer operations will be helpful.

Is the course available in different languages?

The primary language of instruction for this course in Dubai is usually English. However, some training providers may offer the course in other languages, such as Arabic.

This course includes:

Soft copy of Courseware
Certificate of Course Completion
Experienced and Professional Trainer
Lab and Exercises During Training
Sample Questions for Exam Preparation
Mock Test on the Last Day of Training
Exam Registration Guidance
5-Star Training Environment

Upcoming Batch

08 October 2026

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