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ISO 21001 Foundation

4.9(3,754 Ratings)
Duration
2 Days
Upcoming Batch
11 January 2027 - 12 January 2027
Batch Options
4 hours & 8 hours
Language
English / Arabic

Course Overview

The ISO 21001 Foundation training enables you to learn the basic elements to implement and manage an Educational Organizations Management System (EOMS) as specified by ISO 21001. During this training course, you will be able to understand the different modules of an EOMS, including EOMS policy, procedures, performance evaluation, management commitment, internal audit, management review, and continual improvement.

After completing this course, you can sit for the exam and apply for a “PECB Certificate Holder in ISO 21001 Foundation” certificate. A PECB Foundation Certificate shows that you have understood the fundamental methodologies, requirements, framework, and management approach.

Learning objectives

  • Understand the elements and operations of an Educational Organization’s Management System and its principal processes
  • Acknowledge the correlation between ISO 21001, ISO 900,1, and other standards and regulatory frameworks
  • Understand the approaches, methods, and techniques used for the implementation and management of an EOMS

Educational approach

  • Lecture sessions are illustrated with practical questions and examples
  • Practical exercises include examples and discussions
  • Practice tests are similar to the Certificate Exam

Prerequisites

There are no prerequisites to participate in this training course.

Course Objectives

Target Audience

  • Individuals involved in Educational Management and Administration
  • Individuals seeking to gain knowledge about the main processes of Educational Organizations Management Systems (EOMS)
  • Individuals interested to pursue a career in the field of Education

Course Content

2 modules · 2 topics
01Day 1: 1 topic
  • Introduction to Educational Organizations Management System (EOMS) concepts as required by ISO 21001
02Day 2: 1 topic
  • Educational Organizations Management System requirements and Certificate Exam

Schedule Dates

4 upcoming batches
Session Type
Physical sessions run at our training facility.
ISO 21001 Foundation
Batch DatesDurationBatch OptionsLanguageAction
11 January 2027 - 12 January 2027Next2 Days4 hours & 8 hoursEnglish / Arabic
12 April 2027 - 13 April 20272 Days4 hours & 8 hoursEnglish / Arabic
12 July 2027 - 13 July 20272 Days4 hours & 8 hoursEnglish / Arabic
18 October 2027 - 19 October 20272 Days4 hours & 8 hoursEnglish / Arabic

Can’t find a suitable date? Request a schedule that fits your team.

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FAQs

What is the ISO 21001 Foundation course?

This course introduces participants to the ISO 21001:2018 standard for Educational Organisations Management Systems (EOMS), covering its key concepts, principles, structure, and benefits for enhancing educational service quality.

What is the primary objective of the course?

To provide foundational knowledge of ISO 21001, enabling participants to understand its requirements, implement basic processes, and support continuous improvement in educational organisations.

How does ISO 21001 support learner-centred education?

It emphasises aligning educational services with learner needs, promoting engagement, and ensuring outcomes meet or exceed stakeholder expectations.

Does the course cover monitoring and evaluation techniques?

Yes, participants learn how to monitor key processes, evaluate performance indicators, and implement corrective actions to improve learning services.

What role does stakeholder feedback play in ISO 21001?

Feedback from learners, parents, staff, and partners is a core component for continuous improvement, decision-making, and aligning services with expectations.

Does the training address risk management in education?

Yes, participants learn to identify risks affecting teaching quality, learner outcomes, and operational performance, and implement mitigation measures.

Can this course serve as a stepping stone to Lead Implementer or Lead Auditor certifications?

Absolutely. Foundation-level knowledge provides the basis for more advanced ISO 21001 certifications, which focus on implementation, auditing, and compliance management.

How We Deliver

Flexible Training Options to Meet Your Needs

Choose how you learn — live online, in-classroom, at your workplace, or internationally. CounselTrain delivers certified IT training across the UAE in the format that fits your team.

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Online Instructor-Led Training

Learn from the comfort of your workplace or at home through live virtual sessions led by expert trainers.

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Highlights

Live SessionsRecorded AccessGlobal

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Upcoming Batch
11 January 2027 - 12 January 2027