IT Management6
CSM: Certified Scrum Master Certification
Duration
2 Days
Upcoming Batch
26 October 2026 - 27 October 2026
Batch Options
4 hours & 8 hours
Language
English / Arabic
Course Overview
Certified Scrum Master (CSM) is a certification program that validates one’s knowledge and understanding of the Scrum framework. Scrum is an Agile methodology that is used to manage and complete complex projects. To become a CSM, one must attend a two-day training program conducted by a Certified Scrum Trainer (CST) and pass an online test. During the training, participants learn about the Scrum framework, its principles, roles, events, and artifacts. They also learn how to apply Scrum in real-world scenarios, how to facilitate Scrum events, and how to work with and support the Scrum team. The certification is provided by Scrum Alliance, a non-profit organization that supports and promotes the use of Scrum. Once certified, CSMs can use their knowledge and skills to help organizations adopt and implement Scrum, improve their team’s performance, and deliver value to their customers faster. Finally, CSM is a certification program that validates one’s knowledge and understanding of the Scrum framework and enables them to support and facilitate Scrum teams.
Target Audience
- Scrum Master, Portfolio Manager, Product Management Leads, Agile Coach, Product Owner.
Course Content
3 modules · 28 topics01Module 1: Scrum16 topics
- The Scrum Team:
- Describe the responsibilities and accountabilities of the Scrum Team
- Describe the responsibilities and accountabilities of the Product Owner
- Discuss at least two reasons why the Product Owner is a single person and neither a group nor a committee
- Discuss how and why the Product Owner maintains authority over the Product Backlog while working collaboratively with Developers and stakeholders.
- Scrum Events and Activities:
- Scrum Events and Activities
- Perform a Sprint Planning
- Perform a Sprint Review
- Perform a Sprint Retrospective.
- Describe at least three possible effects of skipping the Sprint Retrospective.
- Explain how Developers conduct a Daily Scrum
- Discuss at least three ways the Daily Scrum differs from a status meeting and why the various constraints exist to support the Developers
- Explain under what conditions a Sprint could be terminated prematurely.
- Explain at least three advantages of a strong Definition of Done
- Outline at least one way to create a Definition of Done.
02Module 2: Scrum Master Core Competencies3 topics
- Describe at least three situations in which the Scrum Master could serve the needs of the Scrum Team or organization through facilitation
- Demonstrate at least three techniques for facilitating group decision making
- Discuss how facilitating, teaching, mentoring, and coaching are different.
03Module 3: Service to the Scrum Team, Product Owner, and Organization9 topics
- Describe three scenarios where the Scrum Master acts as a leader for the Scrum Team.
- Explain the impact of accumulating technical debt.
- List at least three development practices that could help their Scrum Team deliver a high-quality Increment and reduce technical debt each Sprint
- Explain at least three ways the Scrum Master could support the Product Owner
- Describe at least three organizational impediments that can affect Scrum Teams
- Discuss at least two ways that the Scrum Master assists the Scrum Team with impediments
- Apply at least one technique that could help resolve an impediment.
- Summarize at least one organizational design change caused by adopting Scrum
- Discuss why Scrum does not have a project manager
Schedule Dates
4 upcoming batchesSession TypePhysical sessions run at our training facility.
| Batch Dates | Duration | Batch Options | Language | Action |
|---|---|---|---|---|
| 26 October 2026 - 27 October 2026 | 2 Days | 4 hours & 8 hours | English / Arabic | |
| 01 February 2027 - 02 February 2027 | 2 Days | 4 hours & 8 hours | English / Arabic | |
| 03 May 2027 - 04 May 2027 | 2 Days | 4 hours & 8 hours | English / Arabic | |
| 09 August 2027 - 10 August 2027 | 2 Days | 4 hours & 8 hours | English / Arabic |
Can’t find a suitable date? Request a schedule that fits your team.
Request More InformationFAQs
What is the Certified Scrum Master (CSM) Certification?
The CSM Certification is a credential offered by the Scrum Alliance, recognizing individuals who have demonstrated their understanding of Scrum principles and their ability to apply them as a Scrum Master.
How will the CSM Certification benefit my career?
The CSM Certification validates your knowledge of Scrum practices and your ability to facilitate and lead Scrum teams. It enhances your career prospects in agile and Scrum roles and demonstrates your commitment to continuous learning.
What kind of challenges might a learner face when taking this course?
Agile principles are central to Scrum, and learners may find it challenging to understand and apply these principles to their work. Scrum is a mindset shift from traditional project management approaches, and learners may find it difficult to adjust to the new way of thinking and working. The CSM course is typically a 2-day training course that covers a lot of material in a short amount of time. Some learners may find it challenging to keep up with the pace of the course.
After completing the CSM course, learners may find it challenging to apply Scrum in their work, especially if their organization has not fully adopted the Scrum framework.
Can this certification be beneficial for organizations implementing Scrum?
Yes, organizations benefit from having certified Scrum Masters who can effectively lead Scrum teams, improve collaboration, and contribute to successful agile transformations.
How We Deliver
Flexible Training Options to Meet Your Needs
Choose how you learn — live online, in-classroom, at your workplace, or internationally. CounselTrain delivers certified IT training across the UAE in the format that fits your team.
Select the method that best suits your needs.
Online Instructor-Led Training
Learn from the comfort of your workplace or at home through live virtual sessions led by expert trainers.
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Classroom Training
Participate in interactive, face-to-face training in our top 5-star training facilities in Dubai.
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Onsite Training
Learn a customised curriculum in your workplace to ensure the most impact and team participation.
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Overseas Training
Participate in our international training sessions and improve your abilities with world-class instructors.
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