

Microsoft End User Productivity with Outlook, Teams & OneDrive
Course Overview
The “Microsoft End User Productivity with Outlook, Teams & OneDrive” course is designed to enhance the productivity of end users by providing comprehensive training on three key Microsoft applications: Outlook, Teams, and OneDrive. The course aims to help users effectively manage their email, collaborate with colleagues, and store and share files securely.
Participants will learn how to optimize their use of Outlook for email management, calendar scheduling, and task organization. The course covers advanced features such as rules, categories, and search functions to streamline communication and increase efficiency.
In the Teams module, users will explore how to create and manage teams and channels, conduct meetings, and use chat and collaboration tools to work seamlessly with team members. The course emphasizes best practices for using Teams to enhance communication and project management.
The OneDrive segment focuses on cloud storage solutions, teaching users how to store, sync, and share files securely. Participants will learn about version control, file sharing permissions, and collaborative editing features that enable efficient teamwork.
Throughout the course, practical exercises and real-world scenarios are used to reinforce learning, ensuring that participants can apply their new skills immediately in their daily work. By the end of the course, users will have a thorough understanding of how to leverage Outlook, Teams, and OneDrive to boost their productivity and collaborate more effectively.
Course Content
3 modules · 22 topics01Module 1: Using Outlook Online9 topics
- Managing Calendars, Contacts and Emails
- Configuring Outlook Options
- Working with attachments
- Create, send, and reply to email
- Search and filter email
- Create appointments
- Manage reminders
- Add and share calendars
- Add and update contact information
02Module 2: Collaborate with Teams10 topics
- Creating Teams & Adding members to the Team
- Functionality from Skype for Business.
- Team permissions & Guest permissions
- Adding files
- Joining a Team
- Private channel structure
- Channel announcements & notifications
- Manage & Email a channel
- Schedule a meeting from Outlook
- Schedule a meeting from within Teams
03Module 3: Managing Content with OneDrive3 topics
- Adding and organising content
- Deleting and restoring files
- Synchronising files to the device
Schedule Dates
4 upcoming batches| Batch Dates | Duration | Batch Options | Language | Action |
|---|---|---|---|---|
| 11 December 2026 | 1 Day | 8 hours & 4 hours | English / Arabic | |
| 11 March 2027 | 1 Day | 8 hours & 4 hours | English / Arabic | |
| 11 June 2027 | 1 Day | 8 hours & 4 hours | English / Arabic | |
| 11 September 2027 | 1 Day | 8 hours & 4 hours | English / Arabic |
Can’t find a suitable date? Request a schedule that fits your team.
Request More InformationFAQs
What is the objective of the Microsoft End User Productivity with Outlook, Teams & OneDrive course?
The objective is to enhance the productivity of end users by providing comprehensive training on Outlook, Teams, and OneDrive, focusing on email management, collaboration, and secure file storage and sharing.
What are the prerequisites for this course?
Basic familiarity with Microsoft Office applications is recommended but not required. The course is designed to accommodate users of all skill levels.
ow is the course structured?
The course is divided into three main modules: Outlook, Teams, and OneDrive. Each module includes practical exercises, real-world scenarios, and best practices to ensure users can apply their new skills immediately.
Flexible Training Options to Meet Your Needs
Choose how you learn — live online, in-classroom, at your workplace, or internationally. CounselTrain delivers certified IT training across the UAE in the format that fits your team.
Select the method that best suits your needs.
Online Instructor-Led Training
Learn from the comfort of your workplace or at home through live virtual sessions led by expert trainers.
Learn moreHighlights
Classroom Training
Participate in interactive, face-to-face training in our top 5-star training facilities in Dubai.
Learn moreHighlights
Onsite Training
Learn a customised curriculum in your workplace to ensure the most impact and team participation.
Learn moreHighlights
Overseas Training
Participate in our international training sessions and improve your abilities with world-class instructors.
Learn moreHighlights
Related Courses
Other courses in the same category that might interest you.


T|IE: Threat Intelligence Essentials
View Course
I|SE: IoT Security Essentials
View Course
