Soft Skills1
Operational Resilience Foundation Course
Duration
1 Day
Upcoming Batch
19 November 2026
Batch Options
4 hours & 8 hours
Language
English/ Arabic
Course Overview
Operational Resilience has been defined as the ability of a bank to deliver critical operations through disruption. (BASEL Committee). This will help to achieve the Operational Excellence that every organization desires to achieve. Operational. Resilience is also a step towards attaining Organizational Resilience which is the need of the hour for all organizations. Some industry sectors (e.g. Banking/ BFSI) have given more importance to Operational Resilience (Bank of England, Central Bank of Ireland, etc.) in recent times, but the concepts/ approach are similar for all organizations – whatever may be their sector, size, complexity, nature, geographical location.
Learning Objectives
- Understand Operational Resilience concepts
- Understand regulatory regime
- Understand the ‘Big Why’ (driver) of Operational resilience
- Move a step towards the ‘Big How’ (implementation) of operational Resilience
Target Audience
- The meticulous risk managers, scrutinizing every detail for potential vulnerabilities.
- The eager IT professionals, seeking to fortify digital infrastructures against cyber threats.
- The proactive business continuity planners, preparing for any disruption with meticulous plans.
Course Content
7 modules · 7 topics01 Introduction to Operational Resilience:1 topic
- Understanding the concept and its significance in the context of business continuity.
02Risk Assessment and Management:1 topic
- Identifying potential threats and implementing strategies to mitigate risks.
03Business Impact Analysis: 1 topic
- Analyzing the effects of disruptions on operations and prioritizing recovery efforts.
04Crisis Communication Planning: 1 topic
- Developing effective communication strategies to maintain transparency and trust during crises.
05Incident Response and Recovery:1 topic
- Establishing protocols for rapid response and restoration of critical functions.
06Supply Chain Resilience:1 topic
- Assessing vulnerabilities in the supply chain and establishing contingency plans.
07Technology Continuity:1 topic
- Ensuring the availability and resilience of IT systems and infrastructure.
Schedule Dates
4 upcoming batchesSession TypePhysical sessions run at our training facility.
| Batch Dates | Duration | Batch Options | Language | Action |
|---|---|---|---|---|
| 19 November 2026 | 1 Day | 4 hours & 8 hours | English/ Arabic | |
| 19 February 2027 | 1 Day | 4 hours & 8 hours | English/ Arabic | |
| 19 May 2027 | 1 Day | 4 hours & 8 hours | English/ Arabic | |
| 19 August 2027 | 1 Day | 4 hours & 8 hours | English/ Arabic |
Can’t find a suitable date? Request a schedule that fits your team.
Request More InformationFAQs
What is operational resilience?
Operational resilience refers to an organization’s ability to adapt, respond, and recover from disruptive events while maintaining continuous business operations.
Why is operational resilience important?
Operational resilience is crucial because it ensures that businesses can withstand and recover from various disruptions, such as natural disasters, cyber-attacks, or economic crises, minimizing downtime and maintaining trust with customers and stakeholders.
Who should attend the Operational Resilience Foundation Course?
The course is suitable for professionals across industries, including risk managers, business continuity planners, compliance officers, and IT professionals, who are involved in ensuring the continuity of operations within their organizations.
What are the key topics covered in the course?
The course covers fundamental concepts of operational resilience, risk management frameworks, business impact analysis, crisis management, incident response planning, and regulatory requirements related to operational resilience.
How will this course benefit me professionally?
By completing the Operational Resilience Foundation Course, participants will gain a comprehensive understanding of operational resilience principles and best practices, enhancing their ability to contribute to their organization’s resilience strategy and effectively manage operational risks.
How We Deliver
Flexible Training Options to Meet Your Needs
Choose how you learn — live online, in-classroom, at your workplace, or internationally. CounselTrain delivers certified IT training across the UAE in the format that fits your team.
Select the method that best suits your needs.
Online Instructor-Led Training
Learn from the comfort of your workplace or at home through live virtual sessions led by expert trainers.
Learn moreHighlights
Classroom Training
Participate in interactive, face-to-face training in our top 5-star training facilities in Dubai.
Learn moreHighlights
Onsite Training
Learn a customised curriculum in your workplace to ensure the most impact and team participation.
Learn moreHighlights
Overseas Training
Participate in our international training sessions and improve your abilities with world-class instructors.
Learn moreHighlights
Related Courses
Other courses in the same category that might interest you.
Soft Skills5
Complex Project Management
View Course
Soft Skills6
Strategic Agility and Resilience
View Course
Soft Skills2